Call Us On 01383735710 (24/7) Or Email info@dentistry-no3.co.uk

            

Call 01383735710 (24/7)

Information for patients

Information for patients

Your personal information

How we look after and safeguard information about you

Complaints

We welcome comments, suggestions and complaints so that we can continually improve our service to you. Please contact the Practice Owners or Manager in person or by phone, letter or email if you have a comment, suggestion or complaint.

We take complaints very seriously and have an effective procedure to resolve any problems in the shortest possible time. You can read more about our procedure in our complaints policy. We always want to have satisfied patients.

3,  Comely Park, Dunfermline,Fife,  KY12 7HU 

Tel: 01383 735710

Email:dentistryno3@mail.com

Practice Owner

Mark Skimming

The Information Commissioner

The Information Commissioner is an independent public body and reports directly to Parliament. Further information is available at: www.ico.gov.uk

Responding to requests

All requests for information will be responded to within 20 working days. A fee can be charged when dealing with a request. This will be calculated in accordance with the Act. If a fee is required for information requested, the 20 day timescale can be extended to up to three months.

Should the request for information exceed the charges set by the Secretary of State, this practice does not have to action the request.

Legal basis

The legal basis for processing your personal data is:

“9(2)(h) – ..medical diagnosis, the provision of health or social care or treatment..”

And Consent.

Policies and procedures

The practice has a number of important policies that detail how we provide care and service to our patients. Please ask the Practice Manager if you would like to see copies of the following policies or procedures:

  • Confidentiality policy
  • Data protection policy
  • Complaints policy
  • Privacy notice

You can view our Privacy Notice on our website or telephone or visit to ask reception for a paper copy.

Protecting your information

The data controller is the practice owner. We aim to provide you with the highest quality of dental care. To do this we need to keep records about you, your health and the care we have provided or plan to provide to you. We know that you value your privacy and the security of personal information held about you.

Information recorded

Information recorded about you may include:

  • Basic details, such as address, date of birth, next of kin
  • Details and clinical records about your treatment, medical and social health
  • Records of medicines you have been prescribed
  • Information relevant to your continued care from other people who care for you and know you well, such as other health professionals and relatives

Sharing information

The information held about you will not be shared for any reason, unless:

  • You ask us to do so
  • We ask and you give us specific permission
  • We are required by law, for example prescribers must be notified where a patient presents a repeat prescription and the pharmacist becomes aware of clinically significant issues arising in connection with that prescription
  • We are permitted by law, for example where public interest overrides the need to keep the information confidential

Anyone who receives information from us also has a legal duty to keep this information confidential, subject to recognised exceptions of the types listed above

Your right to view your clinical records

You have the right to view the original of your clinical records free of charge. If you request a copy, a charge will be due in accordance with the Data Protection Policy. Your request must be made in writing to the Practice Manager and the payment enclosed. A copy will be provided within 40 working days.

Confidentiality

You have the right to confidentiality. We also comply with the NHS Code of Practice on Confidentiality and healthcare personnel have a requirement under their professional code of ethics to keep records about you confidential, secure and accurate.

All of our staff contracts of employment contain a requirement to keep patient information confidential.

Freedom of Information (FOI) Act 2000

The Freedom of Information Act, gives the general right of access to all types of recorded information held by the practice. The intention of the Act is to encourage a spirit of openness and transparency in the NHS and the whole public sector. Our organisation aims to fully support this.

Any individual or organisation can make a request for information. The applicant does not have to explain why this information is requested.

Our Publication Scheme

This practice has developed a publication scheme. It is a guide to informaation, routinely published and gives indication of information intended to be published. The publication scheme describes the form in which the information is published and any fees that will be charged. A request can be made from information listed in this publication scheme.

If you would like a copy of our publication scheme please contact the Data Controller.

Pain Free And We Can Prove It!

Pain Free At No3
Pain Free At No3
Pain Free At No3
Pain Free At No3
See What Our Patients Say
See What Our Patients Say
See What Our Patients Say
See What Our Patients Say
Dentistry @ No 3
5.0
Based on 103 reviews
Dentistry at No 3
4.6
Based on 30 reviews
I can’t thank Ali and the whole practice at Dentistry at No 3 enough. I have been extremely unhappy with my smile for as long as I can remember and it has really affected my confidence and daily life. I am really glad I choose this practice to fix my smile and I am extremely happy with the results. The treatment was totally pain free and everyone was very helpful. Any worries I had they were there and any reassurance I needed was given. I highly recommend Dentistry at No 3. Thanks guys for helping me on this journey.
Jamie Paton
Jamie P.
First visit to a hygienist in 5 yrs and it was indeed painless with dentistry@no3. Shiny Teefs!! Thank you Laura....now looking forward to creating my new improved smile with Rebecca 😁
Gillian Jaffray
Gillian J.
A pain free experience
Ted Bogucki
Ted B.
Alisdair and the team provide a fantastic service. They're knowledge and interpersonal skills are great, and information about procedures are communicated clearly and in detail, in a user friendly way.The techniques are absolutely pain free and as a patient I always feel valued, respected and that the team are totally focussed on ensuring I have a five star, anxiety free experience. They provide top quality dentistry in a relaxed person centred atmosphere.The premises are spotlessly clean, bright and modern and you're welcomed warmly from the moment you meet Barbara on reception.The equipment and techniques are also clearly current and evidence led, and Alisdair talks clearly and passionately about ongoing learning and development. Special mention also to Laura who is the gentlest and most thorough dental therapist I've ever experienced.I can't recommend Dentistry @ No 3 highly enough
Andrew Boyle
Andrew B.
First class friendly and professional service. I have just had 5 teeth removed and the whole procedure was entirely painless. I am always nervous when going for procedures at the dentist but this was amazing. I would highly recommend Dentistry@ No3.
Ian Marshall
Ian M.
Excellent practice & lovely staff. Especially Alisdair who is always so friendly and puts me at ease during my appointments. The treatment I had was pain free as promised. I would highly recommend Dentistry @ No3.
Claire Beattie
Claire B.
I had just moved over from Canada and needed dental work. Rebecca treated my cavities and it was the most painless procedure I’ve ever had done! She used specialized needles and I mean it when I say I felt nothing! Rebecca and her staff gave me a very warm welcome to Scotland! Can not recommend enough, especially if you have a fear of the dentist like I do! Will definitely be going back!
Tia Martin
Tia M.
I had just moved over from Canada and needed dental work. Rebecca treated my cavities and it was the most painless procedure I’ve ever had done! She used specialized needles and I mean it when I say I felt nothing! Rebecca and her staff gave me a very warm welcome to Scotland! Can not recommend enough, especially if you have a fear of the dentist like I do! Will definitely be going back!
Tia Martin
Tia M.
I am one of those people who have been terrified of the dentist since childhood, even to the point of deliberately missing appointments!No longer! I have been going to dentistry at number 3 for 6 years without any problem. Absolutely first rate personnel who provide pain free treatment as promised.
Dave Russell
Dave R.
The most amazing results from cosmetic bonding to make my teeth straighter and a better shape! So happy with the outcome, pain free and the staff are lovely! Feel more confident about my smile 😀
Emma Walker
Emma W.
Very professional and absolutely pain free
Marion Syer
Marion S.
Great and painless work over a period of three months! Very flexible with appointments and payments. Lovely kind staff all working hard to put any fears at ease. Highly recommend this dentist to any looking! Never felt better about myself or my teeth.
Mark Bennett
Mark B.
Having attended the same dentist for 40 years I was rather apprehensive when a new team took over the practice but my fears have been allayed and my recent experiences at the surgery have been very good.Everyone is friendly and caring and my treatment pain free. Thanks to everyone involved.
Sylvia Spark
Sylvia S.
I've been a patient for many years, and my experience has always been very good here. The staff are all very friendly and welcoming, and the practice is very modern and well-equipped. Alasdair is a very considerate and careful dentist and has always ensured pain free treatment, even during my more serious appointments! No-one genuinely enjoys a trip to the dentist, but here it really is as pain and stress-free as it gets.
Murray Woodburn
Murray W.
I’ve been a patient at No.3 for years and Have always had a good experience. The reception always have a warm welcome. The dentists are always very informative, kind and all treatment has been pain free. The nurses are always very caring and helpful, especially the lovely Claire. Would definitely recommend.
William Donaldson
William D.
Having previously suffered rough treatment from a dental hygienist, it was a relief to be treated painlessly, in a relaxed atmosphere, and with pleasant company
Janet Paterson
Janet P.

Our Promises To You...

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Finance Options - Spreading The Cost of Your Dentistry

Finance Options - Spreading The Cost of Your Dentistry

We understand that dental treatment may be necessary at times which are not always financially convenient. To help you on these occasions we can offer you various options to spread the investment including 0% interest free credit on treatment.

Other low cost finance options are available. If you are worried about paying for your dental treatment we will try our best to help find the right solution for you.

We also offer a pain free practice plan to help spread the cost of your routine dental care.

Get In Touch With Dentistry @ No.3 Today

Contact Dentistry @ No.3 Dental Practice

Home of *Pain Free Dentistry

Telephone: 01383735710 (24/7)

Email: info@dentistry-no3.co.uk

Dentistry For Busy People

Monday 9am – 9pm

Tuesday 9am – 6pm

Wednesday 9am – 6pm

Thursday 9am – 6pm

Friday 9am – 4pm

Saturday 9am – 1pm

Come And Meet The Dentistry At No.3 Team

Come And Meet The Dentistry At No.3 Team

Dentistry @ No.3, 3 Comely Park, Dunfermline, Fife, KY12 7HU

Dentist in Dunfermline