Call Us On 01383735710 (24/7) Or Email info@dentistry-no3.co.uk

            

Call 01383735710 (24/7)

Information for patients

Information for patients

Your personal information

How we look after and safeguard information about you

Complaints

We welcome comments, suggestions and complaints so that we can continually improve our service to you. Please contact the Practice Owners or Manager in person or by phone, letter or email if you have a comment, suggestion or complaint.

We take complaints very seriously and have an effective procedure to resolve any problems in the shortest possible time. You can read more about our procedure in our complaints policy. We always want to have satisfied patients.

3,  Comely Park, Dunfermline,Fife,  KY12 7HU 

Tel: 01383 735710

Email:dentistryno3@mail.com

Practice Owner

Mark Skimming

The Information Commissioner

The Information Commissioner is an independent public body and reports directly to Parliament. Further information is available at: www.ico.gov.uk

Responding to requests

All requests for information will be responded to within 20 working days. A fee can be charged when dealing with a request. This will be calculated in accordance with the Act. If a fee is required for information requested, the 20 day timescale can be extended to up to three months.

Should the request for information exceed the charges set by the Secretary of State, this practice does not have to action the request.

Legal basis

The legal basis for processing your personal data is:

“9(2)(h) – ..medical diagnosis, the provision of health or social care or treatment..”

And Consent.

Policies and procedures

The practice has a number of important policies that detail how we provide care and service to our patients. Please ask the Practice Manager if you would like to see copies of the following policies or procedures:

  • Confidentiality policy
  • Data protection policy
  • Complaints policy
  • Privacy notice

You can view our Privacy Notice on our website or telephone or visit to ask reception for a paper copy.

Protecting your information

The data controller is the practice owner. We aim to provide you with the highest quality of dental care. To do this we need to keep records about you, your health and the care we have provided or plan to provide to you. We know that you value your privacy and the security of personal information held about you.

Information recorded

Information recorded about you may include:

  • Basic details, such as address, date of birth, next of kin
  • Details and clinical records about your treatment, medical and social health
  • Records of medicines you have been prescribed
  • Information relevant to your continued care from other people who care for you and know you well, such as other health professionals and relatives

Sharing information

The information held about you will not be shared for any reason, unless:

  • You ask us to do so
  • We ask and you give us specific permission
  • We are required by law, for example prescribers must be notified where a patient presents a repeat prescription and the pharmacist becomes aware of clinically significant issues arising in connection with that prescription
  • We are permitted by law, for example where public interest overrides the need to keep the information confidential

Anyone who receives information from us also has a legal duty to keep this information confidential, subject to recognised exceptions of the types listed above

Your right to view your clinical records

You have the right to view the original of your clinical records free of charge. If you request a copy, a charge will be due in accordance with the Data Protection Policy. Your request must be made in writing to the Practice Manager and the payment enclosed. A copy will be provided within 40 working days.

Confidentiality

You have the right to confidentiality. We also comply with the NHS Code of Practice on Confidentiality and healthcare personnel have a requirement under their professional code of ethics to keep records about you confidential, secure and accurate.

All of our staff contracts of employment contain a requirement to keep patient information confidential.

Freedom of Information (FOI) Act 2000

The Freedom of Information Act, gives the general right of access to all types of recorded information held by the practice. The intention of the Act is to encourage a spirit of openness and transparency in the NHS and the whole public sector. Our organisation aims to fully support this.

Any individual or organisation can make a request for information. The applicant does not have to explain why this information is requested.

Our Publication Scheme

This practice has developed a publication scheme. It is a guide to informaation, routinely published and gives indication of information intended to be published. The publication scheme describes the form in which the information is published and any fees that will be charged. A request can be made from information listed in this publication scheme.

If you would like a copy of our publication scheme please contact the Data Controller.

Pain Free And We Can Prove It!

Pain Free At No3
Pain Free At No3
Pain Free At No3
Pain Free At No3
See What Our Patients Say
See What Our Patients Say
See What Our Patients Say
See What Our Patients Say
Dentistry @ No 3
5.0
Based on 239 reviews
Dentistry at No 3
4.9
Based on 40 reviews
After a terrible experience elsewhere, I hadn’t been to the dentist for 10 years.Despite having to have a tooth removed, it was an entirely pain free experience. I felt very reassured throughout.I’d highly recommend this practice, my new, regular, dentists.
David Walker
David W.
Could not recommend this practice enough,superb from start to finish,have just finished all my routine work and now looking at having some cosmetic work done,Alisdair really puts you at ease I hadn’t been to the dentist for 20 years so was a little bit apprehensive but there was no need to worry it was a pain free experience and everyone is so friendly and caring and definitely don’t have any fear of the dentist anymore
Izzy Burns
Izzy B.
Just had my first appointment with Kirsty and Irene at No 3. I am a very nervous patient and in no way was I looking forward to my time with them. How wrong was I, never have I had the care and attention that this team gave me. The process was explained from start to finish I was asked all through the procedure if I was ok and all of this care continued to put me at my ease . The time with them was painless throughout and it was a joy to experience the skill and pride that Kirsty puts in to her profession with Irene working with her and keeping an eye on me all the time Kirsty was working on my teeth. This team were absolutely excellent cannot thank them enough for the assurance they gave me and have helped alleviate a fear I have of attending the dentist. When No 3 state they are a pain free dentist they practice what they preach . Thank you team Kirsty and Irene you really are first class
Marlyn Welsh
Marlyn W.
Needed an emergency appointment and was dealt with immediately. Respectfully, quickly and pain free .Thank you again all the friendly and professional staff at the practice .
Alayne Halliday
Alayne H.
Can't rate Dr Ali high enough! I've always been conscious of my wonky shaped front teeth. I had composite bonding applied elsewhere but i wasnt happy with the general experience. They were far too big and I had to go back to have them filed down. They were also starting to stain around the edges slightly so I decided to save up for porcelain veneers which I'd always wanted. After researching I decided to go with Dentistry @ No 3 and am SO glad I did. MY biggest concern was that when i had my bonding done previously, there was zero communication between me and the Dr applying it so i was very unhappy with the final result. Dr Ali on the other hand was exceptional! He not only listened to exactly what my concerns were but he explained everything in detail. I have never felt more confident going in and felt truly involved in the entire experience from start to finish so there were no surprises . This was a big deal for me and really meant a lot. My new teeth are JUST what I hoped for and amazingly natural looking. Couldnt be happier! An added plus was that the entire procedure was also genuinely 100% pain free.The staff were also always an absolute pleasure to deal with. I think I can speak for most people when I say that visiting the dentist can be a little nerve wracking so when you're greeted by such lovely and friendly staff, it really helps to calm your nerves. Exceptional service all round!
Lynne Davidson
Lynne D.
I have been under the care of Ali and staff for some months now.My care has always been brilliant.I'm almost through my tooth treatments and today was thrilled to get my smile back. Final appointment soon, transformation is amazing and with Ali totally pain free. Cannot rate him high enough 🙂
Elaine Davies
Elaine D.
I can’t recommend this practice enough, hands down the best Dentist I’ve ever visited! Alisdair made me feel confident about the treatment and relaxed, and I usually feel very anxious in the chair! Treatment was carried out meticulously and pain free! Everyone is friendly, professional and a offer great standard of care. Updated - visited Shereen & Irene today for a Hygiene appointment and I'm again really pleased with both the treatment and results. Shereen was excellent and gave great advice, and I loved the charity donation made on my behalf - booked my next appointment already 🙂
Lisa Aitken
Lisa A.
Five star all the way , no pain what’s so ever , best dentist by far , explains everything make you comfortable ever step of the way , won’t be using another dentist again .
Hazel Irvine
Hazel I.
Can’t recommend this practice enough! Rebecca is an amazing dentist who makes me feel very comfortable and provides a pain free experience. I’ve battled years with bad experiences which caused major anxiety but can sit in Rebecca’s chair hours and this itself is a relief for me . Very clean environment with great Covid measures in place also 5* Thank you
Jen Jen
Jen J.
I would recommend dentistry at no 3 to anyone looking for a practice which is professional, friendly and amazing at what they do. Rebecca made me feel at ease and took the time to explain everything to me that my treatment would involve. Love the outcome of my treatment and I’m also glad to say it was pain free 😬, thanks again xxx
Aimee Marie Connelly
Aimee Marie C.
I have always had a fear of the dentist until I recently came to dentistry @ no 3 and I met rebecca. I had to get some quite invasive treatment which was surprisingly all pain free. Rebecca and her assistant made me feel so relaxed and explained everything she was doing. I never thought I would find myself looking forward to going to the dentist. Anyone who is frightened or apprehensive should definitely visit Rebecca at Dentistry @ No 3.
Wendy Paterson
Wendy P.
Great service I received pain free and very much a comfortable treatment I got bonding done to the front 4 teeth very impressed with my results I can’t stop smiling have recommended to so many people already
Samm Herd
Samm H.
I had just moved over from Canada and needed dental work. Rebecca treated my cavities and it was the most painless procedure I’ve ever had done! She used specialized needles and I mean it when I say I felt nothing! Rebecca and her staff gave me a very warm welcome to Scotland! Can not recommend enough, especially if you have a fear of the dentist like I do! Will definitely be going back!
Tia Martin
Tia M.
Having attended the same dentist for 40 years I was rather apprehensive when a new team took over the practice but my fears have been allayed and my recent experiences at the surgery have been very good.Everyone is friendly and caring and my treatment pain free. Thanks to everyone involved.
Sylvia Spark
Sylvia S.

Our Promises To You...

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Finance Options - Spreading The Cost of Your Dentistry

Finance Options - Spreading The Cost of Your Dentistry

We understand that dental treatment may be necessary at times which are not always financially convenient. To help you on these occasions we can offer you various options to spread the investment including 0% interest free credit on treatment.

Other low cost finance options are available. If you are worried about paying for your dental treatment we will try our best to help find the right solution for you.

We also offer a pain free practice plan to help spread the cost of your routine dental care.

Award Winning Dentistry

  • Award Winning Dentistry

  • Award Winning Dentistry

  • Award Winning Dentistry

  • Award Winning Dentistry

  • Award Winning Dentistry

  • Award Winning Dentistry

  • Award Winning Dentistry

  • Award Winning Dentistry

Get In Touch With Dentistry @ No.3 Today

Contact Dentistry @ No.3 Dental Practice

Home of *Pain Free Dentistry

Telephone: 01383735710 (24/7)

Email: info@dentistry-no3.co.uk

Dentistry For Busy People

Monday 9am – 6pm

Tuesday 9am – 6pm

Wednesday 9am – 6pm

Thursday 9am – 9pm

Friday 9am – 4pm

Saturday 9am – 1pm

Come And Meet The Dentistry At No.3 Team

Come And Meet The Dentistry At No.3 Team

Dentistry @ No.3, 3 Comely Park, Dunfermline, Fife, KY12 7HU

Dentist in Dunfermline